Contact Us

This is a private reference site, not a government office. We cannot confirm custody or release, free a person, post bond, or retrieve an official booking record. Contact the government office responsible for the record or custody event.


Choose the Right Office

For physical custody or jail operations, contact Comal County Jail at 3000 IH 35 South, New Braunfels, TX 78130, or call 830-620-3450. Posted hours are 8 a.m. to 5 p.m. For a booking, bond, release entry, or requested booking photograph, use the Criminal/Jail Records Division at the same address, call 830-620-3412, or fax 830-608-0147. Its posted hours are also 8 a.m. to 5 p.m., and the county provides an online request form.

Different questions belong to different systems. Use the route that matches the person’s actual custody or supervision status.

  • To locate a released inmate or request a release record, start with the home page for the full Comal County search path and record-request steps.
  • For local probation, contact the Caldwell, Comal and Hays CSCD at 160 E Bridge Street, New Braunfels, or 830-221-1160. For state parole, use Parole / Probation and the Seguin District Parole Office at 11010 FM 725, Seguin, 830-303-4906.
  • For a recent-release path, see Released Last 24 Hours. Comal County does not publish a verified standalone 24-hour feed, so the page explains official alternatives.
  • For a projected date or notification, use Inmate Release Date and the VINELink Release Check.
  • For the county facility, use the Comal County Jail page. A transfer out of that jail is not always a release to the community.
  • For a current state prisoner or a former TDCJ history, use the TDCJ inmate search or email pia@tdcj.texas.gov. TDCJ inmate information is also available at 936-295-6371 or 800-535-0283, Monday through Friday from 8 a.m. to 5 p.m.
  • For federal custody, use the BOP Inmate Locator. For immigration custody, use the ICE Online Detainee Locator.